Resume
Executive Management Profile
A highly accomplished and solutions-driven executive with 6 years experience leading a retail company through change, revitalization, turnaround and accelerated growth.
Participative business leader well versed and experienced in design, sales, information systems and retail distribution backed by 8+ years experience in all capacities of the sales industry. Proven successes in the areas of: new market identification/penetration, strategic planning, and complex problem resolution.
Selected Achievements
Revenue Generation – Revived EB Games retail store from 124th in sales ranking to 3rd.
Multiple Channel Distribution – Established relationships with local retailers, marketing sales promotions throughout northeastern Milwaukee area.
Business Development – Store was recognized as one of the fastest growing stores in the district. Helped businesses focus their vision to grow towards their goals.
Infrastructure Development – Designed and implemented organizational infrastructure that maximized performance, quality, efficiency, and bottom-line profits.
PROFESSIONAL EXPERIENCE
A/E Consulting Services, Inc. , Milwaukee, WI – 1998-2000
Held and maintained some of the largest national accounts.
Helped migrate the company and some of its accounts to a linux based platform.
Management Consultant – Providing strategic planning, ownership transition, valuation and related consulting services to professional service firms. We provided clients with planning, management and financial insight to enable them to be more successful.
Sears, Roebuck and Co. , Milwaukee, WI – 2000-2004
Top in department maintenance agreements
Received numerous awards for outstanding customer service.
Department Manager – Who helped raise the profit of my department when the mall was undergoing a construction that almost made all of the other stores leave or shut down due to no foot traffic, I accomplished this threw high customer service and a striving passion to succeed.
EB Games , Milwaukee, WI – 2004-2007
Revived store #563 from ground up and made it a million dollar store with in one year.
Revived store #658 from ground up and increased sales and foot traffic by two hundred percent.
Store Manager – Oversaw all aspects of day-to-day operations and led the growth of this expanding retail company including customer solutions; marketing and sales; staff recruitment and training ;management; risk management; budget and cost management; marketing negotiations.
Commercial Newspaper Service, Springfield, MO – 2007-2007
Helped remodel location to increase sales and profit by almost 80% preventing the location from being closed.
Trained a new line of sales people who helped increase sales and profit for the location.
Location Marketing & Sales Manager – Oversaw all aspects of day-to-day operations and led the growth of this expanding marketing company including business solutions; marketing and sales; staff recruitment and training ;management; risk management; budget and cost management; marketing negotiations.
Shelenhamer Construction LLC, Bolivar, MO – 2007-2008
Successfully was the lowest bid on eight projects totaling over fifteen millions dollars of projects.
Maintained close relations with clients, customers, and sub-contractors.
Estimator – Estimating the cost and requirements of new and existing construction projects; overseeing of the department and all its operations; implementing of new policies and procedures; helped headstrong new software and technology to increase productivity of all aspects of the business.
Business Development
Revived company’s stores operations and client base, to ensure a profitable sales solution and marketing, IT and operations.
Established Strategic Direction – Developed comprehensive and realistic short and long range business plans, and provided critical leadership by identifying business needs/gaps and creating cost effective plans to address and close gaps.
Determined and established criteria for resource management (e.g. staffing, funding, equipment) based on business objectives and operational needs.
Penetrated untapped markets by developing/executing marketing and advertising campaigns, and cultivating relationships made through networked contacts, prospects and trade events.
Provided the analytical framework, financial metrics and benchmarks to enable informed investment decisions, identify trends early and capitalize on opportunities with minimal risks.
Represented business model and values to internal and external audiences in a compelling manner, including employees, investors, corporate, retailers and the media.
Marketing & Sales
Defined retail presence and created product presentations to key customers.
Interacted daily with merchandisers to ensure that products were being shown where the market demanded.
Worked closely with and strategically negotiated marketing with other retailers to maximize product exposure and influence shelf and display allocation.
Team Building / Leadership
Anticipated and forecasted the impact of organization growth on staffing and system requirements.
Hired, trained and assembled a critical work team responsible for marketing, management, customer service, sales and information.
Developed high-caliber teams through the implementation of job-embedded professional development programs, training in leadership, management and sales.
Encouraged and motivated staff by creating incentive and recognition programs, constant communication, performance/project feedback and leading by example.
Technical Skills
Operating Systems: Windows 95, Windows 98, Windows NT Server/Workstations, Windows 2000 Server/Workstation, Windows XP Server/Workstation, *nix Server/Workstation, Solaris Server/Workstation, Mac OS X Server/Workstation
Tools: MS Developers Studio, VPN Client, Remote Desktop Connection, Microsoft Visual Basic, Python, PHP, SQL, DHTML, XHTML, AJAX, JavaScript, After Effects, Dreamweaver, Encore, Fireworks, Flash, Illustrator, InDesign, Photoshop, Premiere Pro, Soundbooth, Aperture, Cinema Tools, Color, Corel Painter, Dashcode, DVD Studio Pro, Final Cut Pro, Keynote, Pages, Numbers, LiveType, Motion, Soundtrack Pro, XCode.
Application Software: MS Office Suite (Access, Excel, PowerPoint, Project, Word, Outlook), Oracle Database, Crystal Report Writer, Terminal Server, Citrix, Photoshop, Publisher, Coda, Pixelmator, RapidWeaver, SubEthaEdit.
Core Competencies
• Effective Communication Systems • Proven Revenue Generation Strategies
• Analysis & Resolution • Prospecting / Client Cultivation
• Prospecting / Client Profiling • Expert Negotiating Skills
• Thorough & Consistent Follow-up • Consultative Sales / Cross Selling
• Strategic Planning / Forecasting • Market Research / Niche Marketing